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One Voice, One Story, One Hope

Diamond Ecoute

Our dedicated team of Diamond volunteers offers free telephone consultations, face-to-face listening time, and emotional support.

Start Your Journey

#MentalHealthAwareness

One Voice, One Story, One Hope

It's time to embrace your uniqueness, express your thoughts, and find hope within yourself. With Diamond Ecoute, you're not alone. We're here to listen, support, and guide you on your journey towards healing and well-being.

16+

Years of experience

100s

People Helped

What we live by

Empathy

We believe in the power of empathy and strive to understand the experiences, emotions, and challenges of every Diamond individual we support.

Confidentiality

Your privacy is of utmost importance to us. We maintain strict confidentiality to create a safe and trustworthy environment for you to share your thoughts and feelings.

Non-judgment

We approach each Diamond individual with an open mind, free from judgment or bias. We respect and value your unique journey, regardless of race, gender, age, or background.

Respect

We treat every Diamond individual with respect and dignity, fostering an inclusive and welcoming space where you can feel comfortable and heard.

Hope and Strength

We believe in the inherent strength and resilience of every Diamond individual. We are here to provide support, encouragement, and help you find hope during difficult times.

Personalized Support

We recognize that each Diamond individual’s story is unique. We tailor our support to your specific needs, providing personalized guidance and assistance on your path to well-being.

#YouAreNotAlone

Listening Time & Emotional Support

At Diamond Ecoute, we offer dedicated one-on-one listening sessions to provide you with a confidential space where you can freely express your thoughts, feelings, and concerns. Our trained volunteers are here to listen attentively, without judgment, and with utmost empathy.

Funded By The National Lottery Community Fund

Volunteer

As a Diamond Volunteer, your support goes beyond time; it’s about connecting on a personal level, understanding experiences, and guiding individuals through challenges. Experience the fulfillment of transforming lives while forming lasting connections within our caring volunteer community.

Donate

Your generous donations allow us to continue providing free telephone consultations, face-to-face listening time, and emotional support to those in need. Every contribution, no matter the size, makes a meaningful impact. Your support enables us to reach more individuals and provide the assistance they deserve

Refer

Help us reach those who may benefit from our services. If you know someone who is facing life stressors or mental health difficulties, please refer them to Diamond Ecoute. By sharing our contact information or directing them to our website, you can help someone find the support they need during challenging times.

What People Are Saying

Very deep active listening and compassionate. Very attentive and respectful. I felt emotionally supported during the session. I am completely engaged with trust and optimistic of the process. I am looking forward to work in that way. I feel the way I wanted to feel during the session today and after. Thank you very much

Maria B.

Coming here is always a source of comfort for me. Thanks for being a listening ear to allow me to offload my worries.

Jennifer H.

Attending the session helps me feel better, to get things off my chest. It helps improve my mental health and gives me the courage to do some activities. Thank you for the time

Stacey K.